The Dialer-Contact Center application is used to track all incoming and purchased phone leads and convert them into patients compliantly by verifying information.
Call center agents are able to manage communication with all new and existing patients. The purpose of this application is to ensure that all information will be updated and consistent while tracking all data collected. Our Dialer-Contact Center application allows the user to easily track all their leads from the initial contact until they become a client. It has an inbuilt feature that automatically tracks all your leads and generates reports.
· Lead Tracker
· Compliance Tracker
· Custom User Roles, Dashboards, Visibility, and Reporting
· Automated Compliance Audits And Reports